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  • Shipping
    All items will be shipped through USPS with a tracking number. Items will be ready to ship within 5 business days.
  • Returns and Exchanges
    I gladly accept returns and cancellations. Contact me within: 14 days of delivery Ship items back within: 21 days of delivery Request a cancellation within: 6 hours of purchase I don't accept exchanges But please contact me within 14 days of delivery if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Custom Orders
    If you see a bag style listed in our shop but don't see it in the fabric you want let me know! Most styles can be made in almost any print listed. Custom orders are currently limited to styles and prints listed. To view print options, visit
  • Wholesale
    Yes, I do wholesale! Wholesale orders are shipped via USPS from Eau Claire, WI. Minimims apply to wholesale orders and turn around times vary depending on the order and time of year. Please message Joanna at to inquire.
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